The Sun Moon - 天地日月株式會社

噢 這表示這個問題已經被加入他們的回報清單裡面了，

如果你有事情要補充，就打在兩條 reply 線的位置內寄回。

基本上來說就是等回應了。

光明 寫:我有寄一封信過去 SOE 了，目前還沒收到回信，幫大家反映一下角色消失甚至轉移失敗的問題。

也請各位可以的話，先使用 SOE 網頁客服信件 回報。

一開始選項請按照下圖輸入，接著內容請按照如下方式打上:


•若為帳號轉移失敗，即 EQ2 Subscription 未開啟或已開啟但是無內容者:

Account transfer issue, no EQ2 subscription in my Station account.

Gamania Station name: 打上你的東方版帳號
SOE Station name: 打上你的英文版帳號
Character names: 你的角色名稱(中文)，最好附上英文種族職業，譬如 Lv50 Dworf Templar XXXX 這樣
Destination server: Najena
e-mail address: 你申請 Station 帳號的信箱

等三天了...沒消息
或許重零開始...或許...??!!
謝謝光明的範本 ^^

對了...假如...我重玩...
用KOS的CD-KEY進去
會有裂爪、吸血鬼和DOF嗎?? (應該沒有吧 @@a)
或是我要再買KEY??

水花火舞 寫:等三天了...沒消息
或許重零開始...或許...??!!
謝謝光明的範本 ^^

對了...假如...我重玩...
用KOS的CD-KEY進去
會有裂爪、吸血鬼和DOF嗎?? (應該沒有吧 @@a)
或是我要再買KEY??

沒消息是指沒收到信???

他最少應該都會回一封信給你喔!

至於 KoS Cd-Key 當然不包含其他 expansion

下面是我04/13寄過去跟SOE哭弄錯KOS key帳號,順便討錢的...

Thx for your quickly response,so all my characters
can stand on the ground of Norrath again.However,
my main character --a Lv50 Half-Elf Brusier,now his
name changed to "Lawsha"--the 44pp he brought was
disappeared.May I retrieve it?
Besides,according that I got confused in my two
station name,I registered the CD-Key of KOS in the
wrong name "seanabyss" instead of the correct one
"kiesean"(which contains my datas from the merged
sever).Is there any method that I can transfer the
KOS cd-key from "seanabyss" to "kiesean"?I dont need
two accounts to play so many characters,and I
willingly to give up all what within "seanabyss".
It's a bad idea to purchase KOS again,I already got
a real one(package delivered from USA).

-------------------SOE的客服回信-------------------------
Response (TSR Cory S.) - 04/17/2006 07:59 AM
The EverQuest II account "SeanAbyss" has been banned, and Kingdom of
Sky has been granted to "Kiesean". If your character is missing any
platinum, you will need to request help from an in-game GM. Please remember
that the total platinum per character was limited to twice the level of
the character. A level 20 character could take a maximum of 40
platinum, a level 30 character could take a total of 60, etc. Any plat beyond
that was not allowed to transfer. If you believe the platinum you are
missing falls within the levels allowed by the transfer, please contact a
GM for assistance.
-------------------------------------------------------------------
嗚哇哈哈哈!好你個SOE!
剛剛去My Account 確認我的Enable Features有哪些,
KOS cd-key的誤植問題還真搞定了,
我能開始練AA囉!
只剩下跟線上GM討回消失的PP咧.
诶,一個角色只能有2倍於自身等級的PP啊,
反正死無對證,能多凹一些嗎?幻想能有400PP中(4個50角色)...

落霞孤鶩 寫: Please remember
that the total platinum per character was limited to twice the level of
the character. A level 20 character could take a maximum of 40
platinum, a level 30 character could take a total of 60, etc. Any plat beyond
that was not allowed to transfer. If you believe the platinum you are
missing falls within the levels allowed by the transfer, please contact a
GM for assistance.

這個規則超鳥，根本是馬後炮...

我也是從橘子那邊的人聽到這規則的，問題是 SOE 處理 PP 得時候根本亂 ban 一通XD

•若為帳號轉移失敗，即 EQ2 Subscription 未開啟或已開啟但是無內容者:

Account transfer issue, no EQ2 subscription in my Station account.

Gamania Station name: 打上你的東方版帳號
SOE Station name: 打上你的英文版帳號
Character names: 你的角色名稱(中文)，最好附上英文種族職業，譬如 Lv50 Dworf Templar XXXX 這樣
Destination server: Najena
e-mail address: 你申請 Station 帳號的信箱





請問 Character names: 這欄是輸入東方板的名字,還是到美板之後,他給你的新名字?

謝謝光明的翻譯 ORZ

Dana 寫:•若為帳號轉移失敗，即 EQ2 Subscription 未開啟或已開啟但是無內容者:

Account transfer issue, no EQ2 subscription in my Station account.

Gamania Station name: 打上你的東方版帳號
SOE Station name: 打上你的英文版帳號
Character names: 你的角色名稱(中文)，最好附上英文種族職業，譬如 Lv50 Dworf Templar XXXX 這樣
Destination server: Najena
e-mail address: 你申請 Station 帳號的信箱





請問 Character names: 這欄是輸入東方板的名字,還是到美板之後,他給你的新名字?

謝謝光明的翻譯 ORZ

都寫上會比較妥當。

請問各位，人物問題現在還是反應後
等美方回應嗎??

小幫手 寫:請問各位，人物問題現在還是反應後
等美方回應嗎??

沒錯，如果等了兩三天都還沒回應，就繼續寄過去一直到他們理你為止

回信了,可是看不懂@@,麻煩光明一下了,謝謝

Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 72 hours.

Thank you for allowing us to be of service to you.

To update this question by email, please reply to this message.
Because your reply will be automatically processed, you MUST enter
your reply in the space below. Text entered into any other part of
this message will be discarded.

[===> Please enter your reply below this line <===]

[===> Please enter your reply above this line <===]

To update your question from our support site, click the following
link or paste it into your web browser.

Dana 寫:回信了,可是看不懂@@,麻煩光明一下了,謝謝

Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 72 hours.

Thank you for allowing us to be of service to you.

To update this question by email, please reply to this message.
Because your reply will be automatically processed, you MUST enter
your reply in the space below. Text entered into any other part of
this message will be discarded.

[===> Please enter your reply below this line <===]

[===> Please enter your reply above this line <===]

To update your question from our support site, click the following
link or paste it into your web browser.

這段不是重點，只是說有收到你的回應，然後72小時內如果沒有回應則該問題會自動註解為已解決。

它下面應該還有一段是官方回應的問題。

To update your question from our support site, click the following
link or paste it into your web browser.
http://help.station.sony.com/cgi-bin/so ... 1145515683


Subject
---------------------------------------------------------------
About EQ2-East Merging issue


Discussion Thread
---------------------------------------------------------------
Response (TSR Nathan K.) - 04/20/2006 11:53 AM
Greetings,

Thank you for contacting Sony Online Entertainment.

Your issue has been escalated, you will be contacted shortly by a
specialist.

Thanks.

Customer (po duncan) - 04/19/2006 11:48 PM
Character stuck when login and jump out the message below:

There was an error that prohibited the server from letting you plat.
Please try again in a few minutes.

Gamania Station name: duncan0704
SOE Station name: duncan0704
Character names: Lv50 Dwarf Guardian danax
Destination server: Najena
e-mail address: gary-no.1@yahoo.com.tw


Question Reference #060419-001672
---------------------------------------------------------------
Product Level 1: EverQuest II
Product Level 2: General
Category Level 1: Account / Billing
Category Level 2: Character Move Service
Category Level 3: Character Transfer Denied
Date Created: 04/19/2006 11:48 PM
Last Updated: 04/20/2006 11:53 AM
Status: Waiting FOR Customer
Station Name: duncan0704
First Name:
Last Name: duncan


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